Privacy policy

Last updated: 24/03/2026

At HEREN, we are committed to protecting your personal information and respecting your privacy. When you visit our website, we automatically collect certain information about your device, including your browser, IP address, time zone and cookies, as well as information about how you interact with the site such as pages viewed and referring sources. This helps us understand customer behavior and improve the performance and experience of our store.

When you make a purchase or attempt to do so, we collect personal information such as your name, billing and shipping address, payment details, email address and phone number. We use this information to process and fulfill your orders, communicate with you, provide customer support, prevent fraud and, if you have given consent, send you relevant marketing communications.

We may share your personal information with trusted third parties such as Shopify, payment providers and analytics services in order to operate our business effectively. These parties only use your information as necessary to perform their services and in accordance with applicable data protection laws. We also use cookies and similar technologies to enhance your browsing experience and analyze website traffic, and you can manage these through your browser settings.

If you are located in the European Economic Area, you have the right to access, correct or delete your personal data and to object to certain types of processing. We retain your information only as long as necessary for legal and operational purposes and take reasonable measures to protect it from unauthorized access or misuse. This policy may be updated from time to time to reflect changes in our practices or legal requirements.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at contact@useheren.com or visit https://useheren.com